Customers can be real jerks.
May 1, 2008
[17:08] M: I sent you 2 notecards about the Mooning Pants. You ignored the first one. I don’t want to turn into one of those bitter customers, so take responsibility and deal with the situation. I think you knew the pants didn’t work, therefore you purposely rip off your customers. I will let everyone at FashCon know this too. I have little tolerance for bad business.
Had this customer bothered to pay more attention to her L$ total and her transactions, she would have found that I paid her back for those pants that “didn’t work” more than a week ago. Rather than attempting to instruct her to re-read the notecard that came along with the pants, I simply chose to refund her the money. The mooning pants are most certainly not for anyone who doesn’t know the basic ins-and-outs of Second Life, and can’t read a very simple instructional notecard.
May 1, 2008 at 1:21 am
You should have followed up with an IM letting her know that you refunded her. But regardless, what an idiot.
If she has little tolerance for bad business, just wait until she finds out about this product called Second Life that this company called Linden Labs has been hocking.
May 1, 2008 at 1:29 am
Oh, I did. It probably didn’t get delivered. I told her she was being really rude and condescending, and to check her transactions.
The customer then called me a bitch and apparently muted me.
lol
May 1, 2008 at 2:17 am
If that customer has a bad memory, she could be in for quite the shock if she tries to buy anything from you again. Can’t buy from the objects of a muted SLer, after all… *giggles at the thought*
May 1, 2008 at 7:59 am
Doesn’t want to turn into one of those bitter customers?? I think she already is one :/
May 1, 2008 at 4:45 pm
Maybe her butt was to big for the “moon” anim to work? IDK…just a thought
May 1, 2008 at 9:00 pm
Yep, some people are jerks when it comes to that o.o Content creators are people too, they have lives hence cannot attend to every whim of customers -.-
-Portia <3